Terms and Conditions

CLASSES
  • One adult is required to attend lessons with each child.
  • Each child is to be accompanied by no more than one adult.
  • Siblings are not permitted in the classroom.
  • If your class falls below 4 students, there may be a need to change the day or time of the class, or disband the class.
  • When only one child is present, the child receives a half-hour private lesson. 

ENFORCED CLOSURES

  • Class is cancelled in the event of Typhoon 8 or Red Rain Signal being hoisted an hour prior to the scheduled commencement time.  My Music Playground will not re-schedule, make-up, or provide credit for classes that cannot be held due to such enforced closures.  

CLASS ETIQUETTE

  • Visual or audio recording of classes is strictly prohibited.
  • Adults are not to take calls in class.
  • We have a no food and drinks policy in our premises.  Water is fine.

TUITION FEES

  • Fees are payable in full by the stated date, failing which your enrollment will be cancelled.
  • Account adjustments (if applicable) will be made at the end of the payment period and will be adjusted against the next invoice.
  • Refunds, make-up classes, credits, or re-scheduling are not given for student absences.

WITHDRAWAL OR REQUEST FOR CHANGE OF LESSON TIME
  • All new group classes are non-refundable for the first 6 months period.
  • Thereafter, 4 weeks notice of intention to discontinue shall be given for a refund to be issued.

RE-ENROLLMENT

  • Re-enrollment is on an invitation basis.
  • Students who are consistently absent or lack practice may not be invited to re-enroll.